FAQs

Do you ship nationwide?

Yes, we ship nationwide via Gogo Xpress and J&T Express Courier.

If you are ordering from outside the Philippines, please contact us first before placing your order.

What are your modes of payment?

We accept cash-on-delivery (COD) and online wallet / bank transfer:

1. Pay via your preferred payment method (BDO / BPI / Unionbank / GCash / Maya)
2. Take a screenshot of the successful payment.
3. Send us the screenshot along with your invoice no. at sunnystoicstudio@gmail.com
4. Wait for our reply as confirmation.

Do you accept refunds/returns?

Yes, all of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can email us with photographic proof & request a refund or an exchange for a new item (same product type).

Please email: sunnystoicstudio@gmail.com with your refund claim.

• To complete your refund, we require a receipt or proof of purchase.
• To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind. Please provide photographic proof that the product is faulty or damaged.
• Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.